PAYMENTS

WHAT WE OFFER

We’ve worked hard to develop the best portfolio of product offerings to start, grow and maintain your business. From a basic set-up to the most advanced technologies, we offer products that help you simply, securely and successfully run your business.

REAL-TIME ANALYTICS

WHAT MAKES DODSON DIFFERENT

At Dodson Group Payment Solutions, we pride ourselves on being 100% committed and transparent with our clients. We’re here for our clients whenever they need it. Here are some of the benefits you’ll receive when working with Dodson.

LOCAL
SUPPORT

When we say we are available for our clients 24/7/365, we mean it. Need help fixing a broken machine on a Sunday? We’ll be there. Have a support question? Our customer service teams picks up the phone within 30 seconds.

COMPREHENSIVE REPORTING

It’s your business, so you should know exactly how things are performing. We offer comprehensive reporting so you are never out of the loop and can always make the most informed decisions for your business.

TRANSPARENT FEE STRUCTURE

We don’t ever want our clients to feel like they are being nickel-and-dimed, which is why we have a transparent fee structure. There will be no questions about what you are paying for when partnering with Dodson Group Payment Solutions.

OUR FEATURES

An in-depth guide to all the features and benefits you’ll find with our Dodson POS System.

POS Overview

UNMATCHED SOFTWARE

Customizable functionality is at your fingertips. Create custom menus, navigate easily with the responsive touch-screen, set in–store pricing and process quickly to keep your lines moving.
Notification Icons right on the POS tell you when updates are available so your POS Software is always up to date and you are on your A-Game.

FRAUD PROTECTION

Transform your iPad into a Counter Top Register or use as a Mobile Point of Sale. Our stylish and dependable hardware is designed to plug and play. Simply plug in your hardware, download our software app and begin taking payments!

CENTRAL DATABASE

All of your business management functions in one place. With an easy-to-navigate dashboard you’ll be able to accessible analytics and updates easy!

WE’RE HERE TO SUPPORT

All of your business management functions in one place. With an easy-to-navigate dashboard you’ll be able to accessible analytics and updates easy!

Mobile

MOBILE POS

Our POS Platform works on mobile. Dodson POS gives you the freedom and flexibility to take your business with you, wherever you go!

CLOUD-BASED

Rest assured that all of your sales, inventory and reports are backed up for you no matter where you take payments

INCREASE SALES

All you need is a WiFi connection or 3G service to start accepting payments. We want to ensure you increase store sales by capturing your customers wherever they may be. Grab your iPad, your card reader and get out there!

PRINT OR EMAIL RECEIPTS

It’s all about options. Offer your customers a printed receipt with the Bluetooth printer or have your customers sign up using their email and their receipt will be sent to their inbox right from the iPad.!

CUSTOMER LOYALTY

Access important customer information such as points earned by repeat customers and easily allow your customers to redeem their points all from your Point of Sale.

Multi-Station Support

SPLIT AND TRANSFER TICKETS

Transfer tickets between employees or easily split tickets from any of your connected devices.

UNIVERSAL SAVED TICKET

Functionality at your fingertips. Create a ticket on one iPad, add items at another then accept payment at the main register. Never lose information between devices

PRINTER QUEUE

Be confident when printing multiple tickets to selected printers. Receipts and prep-tickets are printed in the order in which they are received.

BETTER SERVICE

Dodson POS’s platform supports your business needs with one register or many! Maximize efficiency and offer a better customer experience with table-side ordering.

Order Types

ORDERING FORMATS

Select a default order type or activate and deactivate sections to customize the order options available on your point of sale. Modify your settings to include inventory items and tax rates specific per order type. View reports and compare sales by order type. Walk-in, Pick-Up, Delivery, Dine-In. Choose one or all.

CUSTOMIZED REPORTING

View customer data based on order type, items purchased or visit frequency. Run reports to show type of order by the month, week, day or hour to increase efficiency and align sales efforts during those busy times.

CRM

An in-depth platform that allows you to grow into a more customer-focused business. Quickly enter a customer’s information into your system to add them to your loyalty database. View complete order history, easily re-order favorite items, link points earned from each purchase, view redeemable points, add multiple addresses or special notes such as a birthdays and anniversaries to make your customers feel that much more special when they visit.

Menu’s and Modifiers

BUILD MULTIPLE MENUS

– Make menu changes anywhere & sync with multiple POS Systems for real time updates
– Drag & drop items from your inventory list to your menu
– Easily navigate between multiple menus
– Disable items from the menu when out of stock and enable when available
– Quickly build multiple menus or menus for different departments to fit your business type

Tipping

INCREASE YOUR REVENUE

Our POS interface has pre-set tip options right on the iPad, taking the guess work out of tipping. Now customers are more inclined to tip with a simple tap of a button. Your staff will feel more appreciated and you will increase your revenue!

CUSTOM TIPPING OPTIONS

Owners can create customized tip settings by choosing specific tip amounts depending on your business type or use the default tip options that are already made available. Patrons also have the option of entering a custom tip amount during the checkout process on the screen or go for the old fashion way when signing their printed receipt.

KEEP THE CHANGE

Settle Tip Feature allows your employees to quickly tap and enter tip amounts from printed receipts, view/settle any open tickets then calculate overall sales and breeze through end of shift checkout. Supervisors can view and edit all employee tip amounts at any time and shift summary report shows exactly what is owed.

Payments

PAY IN/OUT

Enter your register start and end amount to track and balance of daily cash flow.

MULTIPLE TENDER TYPES

Accept multiple tender types on a single ticket then track sales by tender type.

OPEN TAB

Create, save and edit ticket information and let your customers pay when it is convenient for them.

NO SALE

Need to get in the cash drawer? A no-sale button will open your cash drawer for you without having to process a sale

SPLIT TICKETS

Easily split a ticket evenly or create a custom-split with as many tickets as you need. Drag and drop items to disperse them quickly and easily.

REFUNDS

Searchable ticket numbers and ticket history lets you pull up past orders and process refunds back to your customers with ease.

SECURITY

Your customer’s sensitive payment information is secure when using the Dodson POS System.

Checkout

Unmatched Flexibility

– Accept Cash, Card and Mobile Payments
– Transfer tickets between staff members
– Save Tickets for later checkout, then move to the next in line
– Split, Transfer, Disable Tax or Apply Discounts during checkout
– Create specialized prices with in-store pricing buttons
– Add or remove the tip-line from your printed receipt
– Choose a preset tip amount or add a custom tip amount on the iPad or printed receipt
– Attach notes to an order to customize and easily pull up for reorders
– Print or email customized receipts – include your logo or a special message

Order History & Returns

– Assign a customer’s name or phone number to their order – making reordering easy
– Reprint prep-tickets or customer receipts
– Create and view notes on returns and adjustments
– Search saved tickets by ticket or table number, customer name or phone number
– Pull up failed transactions under ticket history

– Order History viewable by date, order type, tender type, customer name, customer email address or ticket number
– Return Item or Ticket data easily displayed with grid or graph options
– Employee Accountability – view returns, voids and discounts by employee
– Filter options allow you to view transaction length under in browse history filter

Printing

PRINTING MADE EASY

– Configure an unlimited number of receipt or pre-printers for your kitchen, bar or warehouse
– Enable your Bluetooth printer if your business is mobile or if you are having a special event
– Define which items are directed to each of your printers
– Printer Queue guarantees your tickets are printing to the designated printers in the order in which entered
– Easily reprint pre-tickets and receipts

PERSONALIZE

– Add your company logo, special text and fields to printed or emailed receipts
– Add notes to items that print on prep-printer
– Prep-Tickets & receipts can be customized to show what is important, such as Staff Name, Customer Name, Table Number or Address
– Allow customers to sign on the iPad, paper receipts or both
– Default settings to always print merchant receipts

Time & Attendance

EASY FOR YOUR EMPLOYEES

– Employees easily clock in and out directly on the iPad with a unique Pin Number
– View Previous, Past and Future Schedules as well as hours worked when clocking in & out

PRACTICAL FOR YOU

– Relay important information with a newsflash View a current log of hours worked
– Save time by copying previous schedules with the touch of a button and copy one week’s schedule to the next
– Make edits to employee’s schedules, add shifts if they forget to clock in and out
– Email schedules to employees or post a printed out schedule

SCHEDULING SIMPLIFIED FOR ALL

Staff to management communication system allows for direct messaging on the iPad and Virtual Office between you and all your staff – no more lost sticky notes
– Create and send employees schedules
– Create a repeating schedule for an employee
– View the scheduled hourly cost per employee and total
– Color code each job code for scheduling visualization
– Create and send news flashes for employees to view when they pin in
– Manage and edit employee time punches
– Download the time and pay report CSV file for payroll submission

Virtual Office

A full web-based office backend for creating menus, employee management, hardware set-up, reporting and more.
Sync with your iPad to view changes in real time

MY POS

– Training Videos
– Account Information
– Manage Employees
– Hardware Management
– Receipt Builder
– POS Settings
– Menu Builder

INVENTORY

– Inventory Settings
– Inventory List
– Adjust Inventory
– Import Inventory
– Adjust Price List
– Inventory iPad Display
– Manage Suppliers

TIME CLOCK

– Set weekly or monthly schedules
– Copy previous schedules
– Publish, print or email
– Employee schedules
– Edit Clock In/Out times
– View & export payroll data

Z REPORTS

– Dashboard
– Product Mix Report
– Register Summary
– Sales
– Employee Activity
– Time & Attendance
– Inventory

MARKETING

– Account Information
– Loyalty Programs
– Customer Lists
– Marketing Campaigns
– Reporting

MULTI-LOCATION

– Create new locations
– Duplicate data for 2nd locations
– Select Location View
– Enable employee
– Manage Locations
– Transfer Data Easily
– View Report for 1+ Locations

Permission Setting

REGISTER PERMISSIONS

– Clock In\Out
– Enter a register start | end amount
– Create & View Tickets
– Split | Transfer Tickets
– Settle Tips Make Pay In | Outs
– Disable Tax on Items | Tickets
– Set In-Store Pricing
– Processing Adjustments, Returns and Voids
– View Ticket History
– Delete Saved Tickets
– Access the Administrator Panel
– Edit the Employee Scheduler
– View Reports
– Setup | Modify Hardware via the iPad
– View | Edit Inventory
– View | Edit All Tips
– Process Manual Returns

SUPERVISOR PERMISSIONS

– Set Up Hardware and edit POS Settings
– Edit Account Information
– Manage Employees
– Customize Receipts and Edit Receipt Settings
– Manage Hardware Information
– Modify Menu Settings
– Add or adjust inventory items and prices
– Create Inventory iPad Display Settings
– Access and Adjust Supplier Information
– View Sales and Inventory Reports
– Edit Employee Clock In/Out Times
– Activate or Deactivate Customer Loyalty Programs

MULTI-LOCATION PERMISSIONS

– Add Additional Business Locations
– Transfer Data between Locations
– View Reports for Multiple Locations

Store Management

PRICING

Set-up pricing, tax rates and enable discounts per item or in bulk for one or more locations.
In-Store Price button allows you to create on the fly prices right on your iPad POS User

ACCOUNTS

Enable permissions and track employee hours or sales by the unique PIN numbers that are assigned to each individual employee.

REAL TIME

Make changes as necessary through your web management tool then sync your iPad to see changes in real-time.

VIRTUAL OFFICE

Stay in control of your business from anywhere with your Virtual Office. Create menus, manage employees, set up hardware, view reports, and create customer loyalty programs and MUCH more

ORDERS

View past, current and future orders placed in any of your store locations. Know which items are best sellers and where you could increase revenue

Create and attached multiple tax codes to a single item

Enable “Tax Inclusive” for the product to include the tax rates assigned within the cost of the product

Multi-Location

UNMATCHED SOFTWARE

Customizable functionality is at your fingertips. Create custom menus, navigate easily with the responsive touch-screen, set in–store pricing and process quickly to keep your lines moving.
Notification Icons right on the POS tell you when updates are available so your POS Software is always up to date and you are on your A-Game.

FRAUD PROTECTION

Transform your iPad into a Counter Top Register or use as a Mobile Point of Sale. Our stylish and dependable hardware is designed to plug and play. Simply plug in your hardware, download our software app and begin taking payments!

CENTRAL DATABASE

All of your business management functions in one place. With an easy-to-navigate dashboard you’ll be able to accessible analytics and updates easy!

WE’RE HERE TO SUPPORT

All of your business management functions in one place. With an easy-to-navigate dashboard you’ll be able to accessible analytics and updates easy!

Customer Loyalty Program

CRM

Build long-lasting customer relationships with a robust customer database and management platform linking customers to each of their purchases.

REWARDS

Incentive customers to return by creating programs rewarding customers for repeat visits or specific items purchased.

EMAIL MARKETING

Stay in contact with customers and inform them of sales, specials or events.

ECO-FRIENDLY

Dodson POS’s completely digital program eliminates the need for “perk cards”. Create customer profiles quickly on your iPad POS so that points for purchases are saved and can be redeemed easily at checkout.

TOTAL CONTROL

Create punch card or points programs and control when each are active. Save past promotions then reactivate at any time. Add or adjust points from the tablet or back office.

Inventory

FREE INVENTORY MANAGEMENT

Dodson POS not only offers a robust inventory platform that you can truly depend on but we are giving it to our users for FREE.

SKU/UPC CODES

Our inventory system holds over 500,000 barcode SKU’s. Import existing codes or create your own. Track items using UPC on your iPad and Virtual Office.

BARCODE SCANNER

Integrated Bluetooth scanner allows you to quickly look up or ring up items.

BULK ADJUSTMENTS

Modify prices, adjust quantities or add thousands of new inventory items all in bulk.

RECEIVE INVENTORY

Add data to your existing inventory list without replacing data.

BUYING POWER

Know which items are your best sellers and which items are not selling so that you are able to make more informed decisions.

RE-ORDER NOTIFICATIONS

Always know exactly when stock levels are running low and it is time to place re-orders with low inventory alerts so that you always keep your best selling items in stock.

MULTI-LOCATION

View inventory levels, transfer data and run reports for one or several locations.

MANAGE ANYWHERE

Don’t be tied to your office. View inventory levels, manage quantities or prices from anywhere you have Wi-Fi.

BUILT TO PERFORM

Spend less time on tedious inventory management and more time creating valuable customer relationships since the Dodson POS Inventory Management System gets the job done with ease.

Raw Goods / Recipe Creation

IMPROVED EFFICIENCY

Inventory control is the most important factor in increasing your bottom line. Dodson POS’s advanced technology lets you track inventory items that create finished menu items.

KEEP IT SIMPLE

By linking your raw goods to modifiers, our POS system, simply tracks units subtracted when an item is ordered.
No need to complicate placing an order or make you choose between modifiers or tracking of raw goods. With Dodson POS, you get the best of both worlds

SUPPLIER CATALOG

Maintain contact information for your all of your suppliers. No more lost business cards or messy Rolodex on your desk.

DATABASE

Record important information of raw material including name, purchase date, open date and expiration date to decrease the unnecessary waste of raw materials.

Real Time Analytics

KEEP A KEEN EYE

Cloud based intelligence lets you monitor sales activity and run dynamic reporting – wherever you are, as it is happening.

CAPACITY TO GROW

Dodson POS supports large data volumes and helps you simplify your data in order to keep your business more nimble and able to keep pace with the competition.

REAL-TIME REPORTING

Your system automatically updates your reporting throughout your business day, with our real-time matrix.

THE BIG PICTURE

Relevant reporting on sales including tax exempt sales, voids, returns, discounts and adjustments at one or more location is easily accessible to help keep you in tune with how your business is performing.

Smart Marketing

SMART MARKETING. STRONGER CUSTOMER RELATIONSHIPS

Create and send beautiful and professional emails in minutes

Use customer data to craft custom targeted campaigns to send custom messaging to select customers

Set and deliver one-time campaigns for holidays and special events

Plan and execute automatic email marketing campaigns for monthly specials

Create customer filtered lists for targeted marketing campaigns for more effective marketing

Create marketing campaigns based upon filtered lists

Send marketing campaigns via email or text to selected lists

Schedule and track on-going or one-time marketing campaigns

Track success with real-time reporting

Fraud Protection

PASSWORDS

Set and reset unique passwords for your Virtual Office. Never get locked out with our password recovery feature.

PIN NUMBERS

Each employee is assigned a unique 4 digit pin number to securely access the Point Of Sale System.

MANUAL BATCH

When Auto-Batch is disabled, employee must confirm prior to manually batching out.

MANAGER OVERRIDE

Grant permanent or temporary access to user permissions.

Security

PROTECTING YOUR CUSTOMERS IS OUR TOP PRIORITY!

Our POS System is integrated with the best EMV compliant equipment engineered to safeguard your customer’s data with the best security technology.
Our card readers encrypt payment information at the point of sale to keep valuable information safe while processing and transferring the data for end-to-end payment protection.
Dodson POS fully manages and regularly installs security updates on its servers and all applications are verified with rigorous quality testing and review.
Dodson POS gives you peace of mind knowing that your customer’s data is secure and confident that you’re protected against data breaches.
We also adhere to Level 1 PCI Data Security Standards (PCI-DSS) to keep valuable information safe and never store data on your device.

Training

– Easy staff training with Tutorials accessible via iPad

– Full training video library within your Virtual Office
– Monthly Point of Sale Training Demo Calls with our Top POS Specialists
– Need something else, just ask. We’ve got you covered

Support

DEDICATED SUPPORT SPECIALISTS

Our tech team is happy to answer any of your customer & technical support questions.

FAQs

Too busy to dial? Quickly search our database of commonly asked questions to find the answer your looking for!

VIDEO LIBRARY

Not up for chatting? Kick back, pop some popcorn and watch any of our to-the point training videos for step-by-step instructions that will have you mastering our POS in no time.

A HELPING HAND

Need just a little more help? We can arrange that! We will send out our fully trained technicians located throughout the US to help you get up and running.

Cash Discounting/ Credit Card Surcharge

– Cover your merchant account fees or incentivize customers to pay with cash using our cash discount or credit card surcharge program
– Automatically apply a cash discount percentage or amount to be calculated and added upon checkout
– Automatically apply a credit card surcharge percentage or amount to be calculated and added upon checkout
– Customize the title of the program for the receipt and checkout window

Invoicing

– Create customer invoices by saving the order from the tablet
– Create customer Invoices from the back office using any browser
– Take partial payments on invoices/saved tickets
– Send Invoices for customer payment via Card or ACH
– Assign invoices to a specific customer for customer order tracking and rewards
– View and track open, closed, pending or partially paid invoices

Discounts and Coupons

dodson discounts

– Create Automatic or Manual Discounts or Coupons that can be added to the entire order or to individual items prior to checkout
– Apply an alternate price, amount off or percentage off to the Discount or Coupon
– Discounts or Coupons can be assigned to a department, category or product level
– Control the Discount or coupon settings by location including active days, times, start and end date

QR CODE READER

Scan & Pay
  • Frees up servers to cover more tables and reduces the labor required to manage guest billing.
  • More revenue per shift, more tips for servers.
  • NO added cost, Card-not-present rates apply.
  • More secure than cash – clients get notified once their bill is paid.
  • Guests pay at their convenience, from their table. No credit card, no waiting, no stress.
  • No more bill entry mistakes resulting from non-legible receipts.

Hardware

Dodson POS is compatible with the best hardware systems in the world.

all-in-one-system

All in One Systems

Elo Paypoint, Star mPop

printer

Printers

Star Micronics

barcode-scaner

Barcode Scanners

Socket

apple-tablet

Apple Tablets

iPad Air, Pro, Mini

card-reader

Card Readers

Castle MP200, c&i Dynamo

stands-and-cases

Stands and Cases

Vault, Windfall & Much More

drawer

Cash Drawers

Star, APG & Much More

scales

Scales

Most are compatible

Vega-3000

Vega 3000