We understand your payment system is mission-critical. If your system goes down or goes haywire, we’ll be there for you — any day, any time.
We help you get back up and running quickly if an issue occurs. Need a new payment terminal at 9 p.m. on Sunday? We’ll be there.
You don’t have to talk to a chatbot that takes you through menu after menu to talk to us. A real person will answer your call within 34 seconds.
A member of the Dodson team, with expertise in your solutions, is standing by to resolve your issues and answer your questions.
We are committed to solving every problem on the first call or giving you an effective plan to fix it ASAP – usually within hours.
Our team collaborates to ensure you receive the best possible service and that you are completely satisfied with your POS and payment solutions.
Payment processing and POS systems can be complicated. Let Dodson help you find a system with the features you need and configured so it’s easy for you and your staff to use. We also back our solutions with the education and support that provides your business with real value.
Dodson offers free phone consultations so we can evaluate your needs, present you with the best options for your business, and create an implementation plan.
Dodson brings technology to you so you can experience firsthand how it will work in your space and enhance your business processes.
Our payments experts configure your software and program your devices with minimal intervention from your team so your system will be operational and tailored to your business from day one.
We provide training to educate you about the features of your POS and payments solution so you can get the most value from them.
Your POS and payments systems are protected by our 24/7/365 Dodson support guarantees to give you peace of mind that you won’t lose revenue to downtime.
Your payment system should empower you to run your business efficiently and make it easier to grow. With the Dodson POS system, we’re committed to providing every feature you need, including:
Tracking and reporting in real-time so you always know where your business stands.
Advanced fraud and security measures to protect data and deter theft.
Marketing and CRM to grow your business with new and existing customers.
Operating a business in your industry requires a POS and payment system designed for the job. Do you offer online ordering and curbside pickup for a restaurant? Unattended payments at the fuel pump? Mobile POS checkout for line busting in your store? Whatever you need, Dodson can provide the ideal solution for you.
We have a successful track record of providing solutions to businesses in a range of markets and industries, including:
"The process of changing from our old credit card processor to Dodson Payment Solutions was very easy—I shared a couple of old statements with Jeff and he showed me a side-by-side comparison of what he could save my business—it was a no-brainer to switch. He was here to make sure everything in our system was set and the change was made—seamless and easy. We didn’t need to change equipment or anything. Next year, we’re slated to save over $25,000 by switching to Dodson. I only wish I’d have made the change sooner!"
Vernales Restaurant - Harbor Springs, MI
"We have worked with the Dodson Group for almost 10 years. Jeff and his team have provided us with the lowest rates and the highest level of customer service, year after year. They are there to help if a problem arises and always make us feel like a priority."
Weller Truck Parts - Grand Rapids, MI
"The process of changing from our old credit card processor to Dodson Payment Solutions was very easy—I shared a couple of old statements with Jeff and he showed me a side-by-side comparison of what he could save my business—it was a no-brainer to switch. He was here to make sure everything in our system was set and the change was made—seamless and easy. We didn’t need to change equipment or anything. Next year, we’re slated to save over $25,000 by switching to Dodson. I only wish I’d have made the change sooner!"
Egypt Creek Landscaping - Grand Rapids, MI