FINALLY: A Payment Processing Solution Tailored to Your Specific Needs

So You Can Enjoy Peace of Mind

 

For over 15 years, Dodson has been the solution of choice for more than 3,000 Michigan businesses like yours.

Whatever you want, however you want it, we’re here to provide a payment solution tailored specifically to your needs. Experience you can trust. The desire to help. Backed by unparalleled service. That’s the Dodson Difference.

You Deserve Better Than a Commodity POS Vendor.

We understand how daunting payments processing can seem. It’s hard to know where to begin and almost impossible to know who to trust.

The problem is that payments processors act either like computer companies or banks. They provide a commodity, not a service. And it shows.

You Need a Payments Expert
Not Another Sales Rep.

Payment processing and POS systems can be complicated. You want a system with the features you need, configured so it’s easy to use, and backed by the education and support that will turn yours into an asset instead of a pain.

Here’s how we ensure our clients get the best system every time:

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Free Phone Consultation to evaluate your needs from the start

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Site visit with our owner so you see the equipment in your space and know the solution will work for you

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Our payments experts configure your software and program your devices

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We educate you and your staff to ensure you have everything you need

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You’re protected by our 24×7 365 Dodson Support Guarantee

Isn’t it about time you had a payments person you can count on for expert advice?

Running a Business Can Be Lonely. We Believe You Need a Partner Who Takes Care of You.

Your payments system is mission-critical. If your system goes down, you might as well be out of business. Your customers expect to be able to pay how they want when they want. So why do most payments processors keep banker’s hours?

At Dodson, we care for all our customers as if they were family. That means…

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You get 24×7, 365-day support to get you back up and running as fast as possible. (Need a new payment terminal at 9pm on a Sunday? We’ve answered that call before and will again).

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Real people answer your call within 34 seconds.

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You get our CEO’s personal cell phone to call in case of emergency… and he usually picks up when he’s not talking with another client.

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We solve every problem on the phone the first call… or give you our action plan to fix it ASAP (usually within hours).

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Our President and CEO reviews every call as it comes in.

…So you can have confidence that you can rely on us.

You’re In Good Company When You Join the Dodson Family.

Monica & Nancy
The Commons of Fremont - Fremont, MI
“The Dodson Group Team was overwhelmingly helpful in setting up the system, training our team and providing in person assistance the night of our hectic grand re-opening. Their quality support continues as we continue to find new ways to use Clover.”
Anneke Myers
Balsam Shops Inc - Mackinac Island, MI
“I appreciate the quick responses, support, and advice that Jeff and his team give to our staff. They go above and beyond to make sure our business is running smoothly. Dodson Group understands that seamless credit card processing is essential to a successful business.”
Paul Verwys
LoadAll InnerBox Loading Systems - Grand Rapids, MI
"Jeff and his group saved me a ton of money from day one—and that’s essential for a startup business! I tried other services that never lead to anything but frustration and the banks that call me can’t touch his rates. Instead, working with Jeff has helped me to grow my business. We’re on the road a lot so I depend on the mobility of his systems. I once had a device go bad on my way to the Sturgis Bike Rally, Jeff overnighted a new one and we never missed a beat. I’m always happy to recommend Dodson Payment Solutions. The last recommendation I made to a fellow business owner who runs a bar came back to reward me with free drinks because they were so impressed with Jeff and grateful to me!Jeff makes it easy to get started, the customer support is great, and the rewards have been awesome."
Lloyd Swadling IV
Shot Makers Golf Center, LLC - Petoskey, MI
“I switched from a free Point of Sale App for my iPad to the new Clover Station from Jeff. I love the point of sale. It is super convenient and very easy to use. What’s best is that it required a credit card processing switch which has saved me money. Essentially I have saved enough money per month on processing—that it covers the cost of the point of sale. Jeff is very responsive and always follows up. If you want to save money and have the best point of sale system available, I recommend the Dodson Group!”
Matt & Abby Curtis
Frankenmuth Woolen Mill - Frankenmuth, MI
"The Vend system exceeded our expectations. Installation was seamless in all four of our stores. Jeff was professional and truthful during the sale process and truly under promised while over delivering. Austin has been nothing short of amazing on both the installation and service. He is always available for us to call and has fixed any problems we have had in minutes. The Vend system is a great one and the service that is provided is even better."
Joe Guthrie
Vernales Restaurant - Harbor Springs, MI
"The process of changing form the our old credit card processor to Dodson Payment Solutions was very easy—I shared a couple old statements with Jeff and he showed me a side-by-side comparison of what he could save my business—it was a no-brainer to switch. He was here to make sure everything in our system was set and the change was made—seamless and easy. We didn’t need to change equipment or anything. Next year, we’re slated to save over $25,000 by switching to Dodson. I only wish I’d have made the change sooner!"
Melissa Greko
ShowSpan Inc - Grand Rapids, MI
"We have been with Dodson Group Payment Solutions for over a decade. Jeff was extremely helpful in getting us set up. He walked us through every step and made sure we fully understood everything from the virtual terminal, to the behind the scenes processing, to understanding our bills. They have kept us on top of PCI Compliance and helped us find the best and most cost effective solutions for our multiple transaction situations, virtual terminal, swipe/chip reader, or mobile.In today’s digital age there are things that need and should be handled with human interaction. From the beginning Jeff and his team have been amazing. They are always available to answer questions, and troubleshoot all our issues…even after normal business hours in a timely manner. Having a person – not a machine – that you can count on to answer when you need it the most is immeasurable. Jeff always makes us feel as though we are the most important and top priority."
Automotive Dealer
Detroit, MI
"Thank you for saving us over $10,000 a year in our merchant service fees and responding quickly to any issues we may have."
American Spoon
Petoskey, MI
"We like the local, personal service and the money you have saved us on our credit card fees!"
Craig’s Cruisers
Grand Rapids, MI
"We have merchant service companies call us daily and I always send them your statement, their response to me is stay with Dodson Group because we can not touch those rates!"
Amy Carbeck
Pond Hill Farm, Harbor Springs Vineyards and Winery
"Working with Jeff Dodson and his team has been a pleasure. From the beginning, Jeff helped us with a seamless transition to our new system. The ease of use and cost savings have been great. Most impressive is the continued follow through with customer service and support. We feel we always have a resource to reach out to if we come across a small glitch in our system.I believe the Dodson Group has emphasized customer service and satisfaction above all else in their business and it shows!"
Craig Wolff
Egypt Creek Landscaping - Grand Rapids, MI
"We have had the pleasure of working with the Dodson Group for over a decade. More important than their competitive pricing, Jeff and his team consistently deliver the highest level of customer service. We always receive first class products and services from Dodson. We would strongly recommend Jeff and the folks at Dodson Group as they are the best in the business!"
Becky Weber
Weller Truck Parts - Grand Rapids, MI
"We have worked with the Dodson Group for almost 10 years. Jeff and his team have provided us the lowest rates and the highest level of customer service, year after year. They are there to help if a problem arises and always make us feel like a priority."
Larry Maxwell
L&M Golf - Muskegon, MI
"Best price, quality, and service in the business! Every time my business has needed Jeff, he has been there no matter when the time arose. I wouldn’t think of using anyone else for my processing."
Wish you were as happy with your payments processing system as they are? Give Jeff a call today and discover for yourself what Dodson can do for you.

Payment Processing Bliss

Here’s how you can stop worrying and enjoy the Dodson Difference:

1 | Call Jeff (616-264-3160)

2 | Discover what Dodson can do for you.

3 | Relax & enjoy knowing we have it covered!

So, call Jeff today. Stop wasting your time with commodity POS companies that expect you to serve them and start enjoying the worry-free confidence a Dodson client appreciates.

You Need It? We Provide It.

 

Your payment system should empower you to run your business and make it easier to grow. We’re committed to providing every feature you need, including:

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Track your business and always know how much inventory is in stock

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Automatic Price Updates from the state liquor commission within 30 seconds, saving you hours of labor every month

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Advanced Fraud Detection to deter theft

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Pay at the Table so you can increase server covers by 50% and ensure adequate staffing

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Mobile Terminals so you can capture lost revenue (one client, a golf course, booked $20K in additional sales this summer by adding a mobile terminal)

What Are You Waiting For?

 

If you’ve made it this far, chances are you recognize you deserve better than your getting from your current payment processing provider. And you’ve seen enough on this webpage to suspect that you might be as pleased with Dodson as our customers are.

You stand at a crossroads. You can either pick up the phone and give us a call. Test us on our responsiveness. See if we’re as helpful and knowledgeable as we’ve said. You have literally nothing to lose… except your POS frustrations.